ERIC ED348579: Evaluating the Impact of Workplace pdf

ERIC ED348579: Evaluating the Impact of Workplace

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Description of the Book:

This two-part document reports the results of a literature review of workplace literacy program evaluation and then details a study of two current workplace literacy programs. The five chapters of the first part summarize findings on what is known about workplace literacy programs, methods for evaluating workplace literacy programs, assessing workplace literacy program results, assessing the impact on family literacy, and assessing the impact on productivity. The second part describes the study, the purposes of which were to develop an impact assessment model for workplace literacy programs and to produce data on the impact of programs at two sites, as well as to refine the model for use at other sites. The two sites chosen were very different but both operate established programs involving technical and communications training, high school equivalency programs, and English-as-a-Second-Language classes. Pre- and post-program data were gathered on learners’ job productivity, literacy attributes, and literacy practices with their families through interviews, tests, and questionnaires, and supervisor ratings.

Results showed that learners made gains in their literacy self-image, their ability to articulate plans, the amount and range of literacy activity both at work and away from work, and their reading strategies and comprehension. The study concluded that the evaluation process developed can be used as a model for evaluation of workplace evaluation projects. Eight appendices contain project forms, and a bibliography lists 79 references. (KC

• Creator/s: ERIC
• Date: 1992-07
• Year: 1992
• Book Topics/Themes: ERIC Archive, Adult Basic Education, Adult Literacy, Demonstration Programs, Education Work Relationship, Employer Attitudes, Employer Employee Relationship, Evaluation Methods, Literacy Education, Models, Outcomes of Education, Program Effectiveness, Program Evaluation, Unions, Workplace Literacy

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