ERIC ED383821: Report to the Governor on pdf

ERIC ED383821: Report to the Governor on

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Description of the Book:

This document consists of four consecutive annual reports of the Hawaii State Tourism Training Council (TTC) to the Governor of Hawaii. The 1990 report examines a study done in 1989 to assess career advancement opportunities for native Hawaiians in the hotel industry. The study, which was based on a literature review and two rounds of key informant interviews, indicated that native Hawaiian managers are still underrepresented in Hawaii’s hotel industry. The Hawaii state legislature appropriated funds to provide tourism training to 177 participants in a pilot series of professional seminars called the School of Travel Industry Management. (TIM). A 6-year action plan for TIM and 16 program improvement recommendations were also developed. The 1991 report looks at a study that assessed training needs at Honolulu International Airport (HIA). In general, most of the airport’s employees were found to need training in public relations, safety, control of substance abuse, literacy, foreign language brush-up, and career upgrade.

A second study examined the in-house training dimension in Hawaii’s visitor industry. The study findings were analyzed, and specific recommendations were developed. The 1992 report examines the role of retail salespeople in Hawaii’s visitor industry. The TTC also conducted a survey to identify human resource management training programs in Hawaii’s visitor sector. The 1993 report examines the way Hawaii’s TTC continues to address the human resource component in economic development and to improve career development and employment opportunities for workers in Hawaii’s visitor industry. The TTC issued 8 recommendations for improving tourism training in Hawaii and 26 guidelines for addressing the tourism training needs identified by TTC studies. (MN

• Creator/s: ERIC
• Date: 1993-01
• Year: 1993
• Book Topics/Themes: ERIC Archive, Community Colleges, Educational Needs, High Schools, Hospitality Occupations, Interpreters, Mobile Educational Services, Needs Assessment, Postsecondary Education, Program Improvement, Skill Development, Small Businesses, State Standards, Statewide Planning, Tourism, Vocational Education

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