ERIC ED470771: Leadership Strategies of Performance Measures pdf

ERIC ED470771: Leadership Strategies of Performance Measures

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Description of the Book:

A quantitative and qualitative study examined three leadership strategies found in performance-based management (human resource, scientific management and political strategies used in public sector management); a framework by which performance measurement (PM) supports leadership strategies; and how the strategies impact PM. It examined leadership strategies of American city officials and how they support and impact PM. A national survey of 545 cities with populations over 50,000 was conducted. Demographic findings indicated 91 percent of commentators were familiar or very familiar with PM in their cities; 73 percent said the City Manager’s Office was the driving force in PM; 90 percent felt the City Manager’s Office supported use of PM; 55 percent believed their staff was capable of analyzing performance data; 73 percent of cities used PM was to monitor administration’s performance for efficiency and effectiveness; 91 percent felt use of PM was not mandated or associated with a law; and 62 percent used outcome measures to examine results/impacts of organizational efforts and activities.

Use of PM was recommended because it is a management tool that shares information, enhances decision making, and promotes policy ownership by all individuals within an organization; PM enables two-way communication, a shared vision of an organization’s mission and goals, and establishment of a plan of action and accountability for meeting these goals. (Appendixes include 45 references, study results, and instruments.) (YLB

• Creator/s: ERIC
• Date: 2002-02
• Year: 2002
• Book Topics/Themes: ERIC Archive, Adult Education, City Government, City Officials, Comparative Analysis, Human Resources, Institutional Administration, Leadership, Leadership Styles, Management Systems, Municipalities, National Surveys, Organizational Communication, Organizational Effectiveness, Performance, Performance Based Assessment, Public Sector, Kubala, James Joseph

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